# A phased HubSpot implementation across four operating teams

> Historical HCR Software work spanning phased HubSpot implementation, integrations, shared data and reporting, SOPs, training, and adoption.

Canonical source: [https://www.thesecondmile.com/our-work/hcr-software](https://www.thesecondmile.com/our-work/hcr-software)

Last updated: 2026-09-10

Second Mile worked with HCR Software on a phased HubSpot implementation across marketing, sales, service, and operations. This is historical work. HCR's compensation-planning product is now presented publicly as CompXL.

## What the engagement covered

- discovery across the existing processes and technology stack
- a phased implementation spanning CRM, Marketing Hub, Sales Hub, Service Hub, and Operations Hub
- integration of core applications into the HubSpot operating model
- shared data structure, reporting, and cross-team handoffs
- process documentation and standard operating procedures
- group and one-to-one training to support adoption

The engagement was designed to consolidate tools, improve visibility, and give each team a practical way to work inside the same platform.

## Published result

The original project material reported a 66% year-over-year increase in deal velocity.

## Client perspective

> “As we go, your team has helped tremendously and it's outside of deliverables and ROI.”

**Jake G.**

## Current product

[Visit CompXL](https://www.compensationxl.com/about-us/)